Collection, handling, and use of personal details

Your privacy is very important to us. You can visit our website without having to disclose any personal details. We only retain access information such as the page from which you visit us (IP), and the information requested by you. This information is used solely for the purposes of improving our service, and your identity remains private.

This website utilises Google Analytics, a web analysis service from Google Inc. (“Google”). Google Analytics uses so-called “cookies”, which are saved on your computer and allow your usage of our website to be analysed. Any information about your website usage acquired through the cookie (including your IP address) is transmitted to a Google server in the USA where it is saved. Google uses this information to evaluate your usage of the website, in order to compile reports on website activity for the website operator and to provide any other services related to website and Internet use. Should the situation arise, Google will also pass this data on to third parties, as far as is lawful, or to third parties which process this data on behalf of Google. Google will never link your IP address with any other data from Google. You can prevent the installation of cookies using your browser software settings; however, if you prevent cookies, you may not be able to use all the functions on our website. By using this website, you are agreeing to the handling of any data collected from you by Google in the aforementioned manner and for the reasons given above.

Personal data is only collected when you voluntarily submit it for the purposes of opening a customer account or registering for our newsletter during the ordering process. We only use the data provided by you, without your explicit consent, for fulfilling and processing your order, customer care and promotion, as far as is legally permissible. We reserve the right to use and amend personal data for the purpose of verifying the accuracy of postal details.

We save the contract wording, which you can view at any time in the customer log-in area, along with all your previous orders. You can read the terms and conditions at any time here.

By subscribing to our newsletter, you agree to the use of your e-mail address for promotional purposes. However, you can revoke your consent at any time, with effect for the future, by clicking the “unsubscribe” link at the end of the newsletter. This is also valid if during the ordering process you have not explicitly declined the newsletter subscription. Here you can also unsubscribe from the newsletter at any time, with effect for the future.

Sharing of personal data

Your personal data is passed on to the authorised delivery firm, as far as is necessary for the delivery of the items. During the payment process, we pass your data on to the finance or credit institution authorised with handling payments. There is no other sharing of your personal data.

Data Security

During the ordering process, your personal data is transferred via the Internet using 128 bit encryption. We have secured our website and other systems through technical and organisational measures against loss, deletion, access, alteration or distribution by unauthorised persons. Your customer account can only be accessed using your personal password. You should keep your access information safe, and log out of our website and close your browser at the end of your visit, especially if you share your computer with other users.

Right to information and revocation of consent

You have the right to access all your saved personal data, free of charge, as well as a right to amendment, blocking or deletion of this data. In addition, you can also revoke all possible consent, for example, for receiving newsletters, at any time with effect for the future. You have either explicitly given consent to the following in the newsletter subscription area or not explicitly revoked it during the ordering process:

Acceptance of promotional e-mails

Contact person for data protection

If you have any questions about the collection, handling and use of personal data, disclosure, amendment, blocking or deletion of data, as well as the revocation of consent, please contact us at:

Samyra Fashion GmbH, Marco Samuels, Ausstrasse 38, 8045 Zurich, Switzerland, or use this form.